Privacy Policy

1. Who We Are

This website is owned and operated by Parker Onm Technologies LLC, located at 222 E Main St, Danville, KY 40422, USA. We do business as IM Technology ("IMT"). References to "we," "us," or "our" in this Privacy Policy refer to Parker Onm Technologies LLC. By using this website, you consent to the data practices described in this policy.

2. Information We Collect

Information you provide directly:

• Full name, email address, and phone number
• Shipping and billing address
• Payment information (credit card numbers are processed by our payment processor and are not stored on our servers)
• Order history, product inquiries, and support communications
• Account credentials if you create an account

Information collected automatically:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and session data via cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders
• Send order confirmations, invoices, and shipping notifications
• Respond to customer service inquiries and warranty claims
• Verify your identity and prevent fraudulent transactions
• Improve our website, product catalog, and customer experience
• Send promotional communications (only with your consent; you may opt out at any time)
• Comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We may share your information only in the following circumstances:

• Service providers: Shipping carriers (FedEx, UPS, freight companies), payment processors, and IT service providers who assist in operating our website and fulfilling orders. These parties are contractually obligated to protect your data.
• Legal compliance: When required by law, court order, or government authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: For any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and shopping cart
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve site performance and user experience

You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site, such as the shopping cart. We do not respond to "Do Not Track" browser signals at this time.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years for accounting and tax purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-out of marketing: Unsubscribe from promotional emails at any time using the link in any email or by contacting us directly.
• Data portability: Request a machine-readable copy of your data where technically feasible.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Security

We implement industry-standard security measures including SSL/TLS encryption for data in transit, access controls, and regular security reviews. Payment card data is handled by PCI-DSS compliant processors and is never stored on our servers. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or concerns, please contact: